Please contact us first if your order is lost or damaged, we’ll assist you through our after-sales service. contac@lennonperception.com

By placing an order, you agree to the following terms:

  • Make sure your contact information and address are complete and correct. We are not responsible for losses caused by wrong or incomplete details.

  • Avoid using P.O. Box addresses. Orders sent to them may not be delivered.

  • Couriers may leave packages at your door or garage. Please answer delivery calls to ensure receipt.

  • Any customs duties or import taxes are the buyer’s responsibility. Unpaid duties that result in returns or destruction of the package are not refundable.

  • If your package seems delayed, please contact us first. We’ll help track it. Refunds apply only if the logistics company confirms the package was lost.

  • We do not accept disputes or refund claims without prior communication.

  • After-sales service requests must be made within 7 days of delivery.

  • For payment security issues (e.g., stolen card or PayPal account), contact us immediately to cancel the order.