Please contact us first if your order is lost or damaged, we’ll assist you through our after-sales service. contac@lennonperception.com
By placing an order, you agree to the following terms:
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Make sure your contact information and address are complete and correct. We are not responsible for losses caused by wrong or incomplete details.
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Avoid using P.O. Box addresses. Orders sent to them may not be delivered.
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Couriers may leave packages at your door or garage. Please answer delivery calls to ensure receipt.
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Any customs duties or import taxes are the buyer’s responsibility. Unpaid duties that result in returns or destruction of the package are not refundable.
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If your package seems delayed, please contact us first. We’ll help track it. Refunds apply only if the logistics company confirms the package was lost.
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We do not accept disputes or refund claims without prior communication.
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After-sales service requests must be made within 7 days of delivery.
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For payment security issues (e.g., stolen card or PayPal account), contact us immediately to cancel the order.